"Great Customer Service as Always!"
"Kimberly was extremely helpful with finding the perfect gloves. She took time and made sure they fit properly. She is the best!"
"I always go to my local shop and feel a true welcome! The guys n few girls always allowed me to check out there products ON MY BIKE not just select and hope I found the right item for me! Now my stops are frequent and I don’t expect everyone would the same trust “this is America” and not everyone is super trustworthy but the comfort I feel at the Collins hill shop always brings me back!"
"Excellent Customer Service"
" They greet you at the front door ."
"The sales person provided excellent service and performed a very professional repair on my rear wheel "
"I'd purchased a new set of Shinko tires from the Lawrenceville store. The rear tire began leaking air after a few months. There were no punctures and the valve wasn't the cause. The tire was leaking around the rim. Fter several attempts to clean and remount the tire they determined it was a defective tire. At that point they mounted a brand new tire, problem solved. Very much appreciated. "
"I took possession of a used motorcycle which had an oil filter damaged during shipment on a Saturday night. Not knowing about the damage, I started it, and most of the oil drained out. I wanted to repair the problem and ride on Sunday.
Cycle Gear was the closest source of motorcycle supplies. The staff was friendly and helpful on the phone and when I visited their store. They had what I needed, so I got what was needed, repaired the problem, and got a ride in."
"I researched the items that I was interested in on the website and then decided to give the store a try, prepared for the usual up-sell....and I was pleasantly disappointed, no pressure sales here! I was greeted as I entered the store and asked if I needed any help, and when I initially declined I was invited to ask any questions that I might have as I shopped.
After locating the items that I had researched on the website, I did come up with some questions, and the young lady who initially greeted me stopped what she was doing and came over to me and politely listened to my question and then answered it in a polite, clear and concise way. Long story short, I will conduct all of my future purchases here & recommend to all of my friends that they give these folks a try - I wasn't disappointed with my treatment and neither will they be. And for all my brothers- and sisters-in-arms (I'm a Veteran), they offer a military discount. "
"Every time I enter the store I'm greeted. The staff is very helpful "
"It was good. Not to much pressure put on me personally. "
"Cam was a fantastic guy to work with, very patient with my 14y/o who is remarkably picky and he even stayed late to check us out, all with a genuine smile and willingness to help."
"Had plenty of inventory and types to compare. I already had a tour master three season jacket and knew what I wanted. Ended up with a Sedici Adventure style for a great price and fit perfectly.
The guys were able to show me what they had and then left me to do my shopping. No pressure.
"
"I love my new jacket. Got it at a great price. Will shop again."
"We live a hour away in northeast ga mountains and drove down to see yalls place. It was an excellent experience. And the absolute best customer service ever. Great pricing and i was like a kid in a candy store. The longest ive ever shopped in a store in my life. Lol"